RETURNS PROCESS
To qualify for a return, all products require a Return Authorization Number (RMA) prior to being returned. The items must be 100% complete, in the same condition as when sold, and in the original packaging provided by Shop Classics Daily. All packing materials, accessories, and documentation must be included. Kits and other items assembled after purchase must be unassembled and returned in the manufacturer’s original packaging. Any products that have been modified and/or customized per the customer’s specification will not be returnable. All cancellations and returns after the order has shipped will be inspected and subject to a 20% restocking fee and return shipping costs. Items returned without an RMA number will be denied and returned to the sender.
Please contact our customer service department at 714-499-9984 or email us at support@shopclassicsdaily.com for additional assistance.
REFUND AND RETURN POLICY
Shop Classics Daily has a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@shopclassicsdaily.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at support@shopclassicsdaily.com.
DAMAGES AND ISSUES
All packages need to be inspected at the time of delivery. Please notify us of any damages or issues with your shipment within three (3) days. Please reach out to our team at support@shopclassicsdaily.com for further assistance.
EXCEPTIONS AND NON-RETURNABLE ITEMS
Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (like special orders or personalized items), and personal care goods (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
EXCHANGES
The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.